Meaning & use

credit controller

noun·Advanced

Last updated

UK/ˈkred.ɪt kənˌtrəʊ.lər/
US/ˈkred.ɪt kənˌtroʊ.lɚ/

Meanings

  1. nouncountablebusinessfinance

    A person whose job is to make sure that customers pay the money they owe to a company on time.

    Grammar: Countable noun; use 'a credit controller' or 'credit controllers' for more than one.

    Patterns

    • work as a credit controller
    • a credit controller for a company

    She works as a credit controller for a large building supplies company.

    The credit controller called the customer to remind them about the unpaid invoice.

    We need to hire a credit controller to handle our overdue accounts.

  2. nouncountablebusinesscomputing

    A software tool or automated system that monitors and manages customer payments and debts for a business.

    Grammar: Often used with 'automated' or 'software' to make it clear you mean a system, not a person.

    Patterns

    • an automated credit controller
    • use a credit controller to track payments

    The company installed an automated credit controller to send payment reminders.

    Our new credit controller software flags any account that is more than 30 days overdue.

Word forms

pluralcredit controllers

Common combinations

work as a credit controller
He worked as a credit controller before moving into financial management.
senior credit controller
The senior credit controller supervises a team of three junior staff.
credit controller position
She applied for a credit controller position at a retail chain.
credit controller role
The credit controller role involves a lot of phone calls to customers.
credit control department
The credit control department is responsible for collecting overdue payments.

Synonyms and how they differ

credit manager
A more general term that can include setting credit policies as well as collecting debts; 'credit controller' focuses more on day-to-day chasing of payments.
collections officer
Similar but often used in American English and may focus specifically on recovering very overdue debts rather than routine credit control.
accounts receivable clerk
A broader accounting role that records money owed but may not involve actively contacting customers to get payment.

Word family

credit control noun
The activity or department responsible for managing customer debts and payments.
credit noun
The arrangement of buying now and paying later, or the money a company is owed.

Commonly confused: credit controller or credit counselor?

credit controller vs credit counselor

A credit counselor helps individuals manage their personal debts and budgets, while a credit controller works for a company to collect money from its customers.

Practice

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