Reference meaning
touchpoint
Last updated
A physical point of contact; a surface that is regularly touched by people.
Other meanings
2. noun
An encounter where customers and business engage to exchange information, provide services, or handle transactions.
3. noun
A point where things touch.
Source and scope
This definition is reproduced from English Wiktionary, sense en-touchpoint-en-noun-vvaa~o4K, under the CC BY-SA 4.0. It has not yet received VocabularyBase editorial review. Read the source and license details.