Meaning & use
turn down service
Last updated
Meaning
noununcountable
A hotel service in the evening when staff prepare a guest's bed for sleeping, often folding back the covers and sometimes leaving a small treat.
Grammar: Usually uncountable: the hotel offers turn down service.
Patterns
- offer turn down service
- request turn down service
The hotel provides turn down service every evening between six and eight.
Turn down service left a chocolate on each pillow.
We asked for turn down service to be skipped because we were out late.
Common combinations
- offer turn down service
- Most luxury hotels offer turn down service.
- request turn down service
- You can request turn down service at the front desk.
- evening turn down service
- The evening turn down service includes fresh towels.
- decline turn down service
- We declined turn down service to save water.
- complimentary turn down service
- Complimentary turn down service is part of the package.
Synonyms and how they differ
- evening service
- Evening service is a loose phrase that can also mean other hotel tasks, while turn down service names this bedtime routine.
- bed preparation
- Bed preparation is a plain description and sounds technical, whereas turn down service is the standard hotel term.
- housekeeping
- Housekeeping covers all room cleaning, including the daytime visit, and is much broader than turn down service.
Word family
- turn down verb
- to fold back the bedcovers, or to refuse an offer
- turndown noun
- the act of preparing the bed, or a rejection
- service noun
- work done for guests or customers
- housekeeping noun
- the department that cleans hotel rooms
Commonly confused: turn down service or turn down (refuse)?
turn down service vs turn down (refuse)
The phrasal verb 'turn down' also means to refuse an offer; the hotel service has nothing to do with refusing.
Practice
What happens during turn down service at a hotel?
Choose one answer.
Turn down service means staff fold back the bedding and tidy the room in the evening. The first option wrongly uses the refusing sense of 'turn down'.
Make it your own
Write a sentence using “turn down service”, then check it and compare it with the examples above.