Meaning & use

turndown service

noun·Advanced

Last updated

UK/ˈtɜːndaʊn ˌsɜːvɪs/
US/ˈtɝːndaʊn ˌsɝːvɪs/

Meaning

  1. noununcountablespecialist

    A hotel service in the evening in which staff fold back the bed covers and tidy the room, often leaving a small treat.

    Grammar: Usually uncountable: offer turndown service, not a turndown service.

    Patterns

    • turndown service in the evening
    • request turndown service

    The hotel offers turndown service every evening between six and nine.

    We came back to find turndown service had left chocolates on our pillows.

    You can skip turndown service by placing a card on the door.

Common combinations

offer turndown service
Few budget hotels offer turndown service.
request turndown service
We requested turndown service for the second night.
evening turndown service
The evening turndown service includes fresh towels.
complimentary turndown service
The suite comes with complimentary turndown service.
decline turndown service
They declined turndown service to save water.

Synonyms and how they differ

housekeeping
Housekeeping is the whole cleaning operation of a hotel, while turndown service is a specific evening visit to prepare the bed.
room service
Room service brings food and drink to your room, which is quite different from preparing the bed.
bed preparation
Bed preparation is a plain description of the task and is rarely used on hotel menus.

Word family

turn down verb
to fold back covers, or to reject or lower something
turndown noun
the act of turning back bedding in a hotel

Commonly confused: turndown service or turn down?

turndown service vs turn down

Turn down as a phrasal verb usually means to refuse an offer or lower the volume. Turndown service is a hotel routine and is written as one compound.

Practice

At the hotel, ___ means staff come in the evening to fold back the bed and tidy the room.

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