Meaning & use

welcome packs

noun·Everyday

Last updated

UK/ˈwelkəm pæks/
US/ˈwelkəm pæks/

Meanings

  1. nouncountable

    Sets of information, small gifts, or useful items given to people who have just arrived or joined.

    Grammar: Countable and normally plural in this form; the singular is 'welcome pack'.

    Patterns

    • a welcome pack for someone
    • give out welcome packs
    • receive a welcome pack

    Every new student gets a welcome pack with a campus map and a timetable.

    The company hands out welcome packs on the first day of training.

    Inside the welcome pack there was a notebook, a pen, and a discount card.

  2. nouncountablebusiness

    A collection of introductory documents sent to new customers or members.

    Grammar: Often used with 'digital' or 'online' when the material is sent by email.

    Patterns

    • send a welcome pack to someone
    • a digital welcome pack

    We send a digital welcome pack as soon as someone signs up.

    The welcome pack explains how to log in and contact support.

Word forms

singularwelcome pack

Common combinations

hand out welcome packs
Volunteers handed out welcome packs at the entrance.
a welcome pack for new members
They put together a welcome pack for new members.
receive a welcome pack
You will receive a welcome pack within three days.
a digital welcome pack
The digital welcome pack includes links to all the forms.
contents of the welcome pack
Check the contents of the welcome pack before you start.

Synonyms and how they differ

welcome kit
Very close in meaning and common in American English; 'welcome pack' is the usual British choice.
starter pack
Focuses on the items you need to begin an activity, not on welcoming a newcomer.
information pack
Broader: it can be sent to anyone, not only to people who have just arrived.

Word family

welcome verb
to greet someone warmly when they arrive
pack noun
a container or bundle of things wrapped together

Commonly confused: welcome packs or package?

welcome packs vs package

A 'package' is a parcel or a set of things sold together; a 'welcome pack' is specifically the set given to a newcomer.

Practice

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