Meaning & use

customer

noun·Everyday

Last updated

UK/ˈkʌstəmə/
US/ˈkʌstəmər/

Meanings

  1. nouncountablebusiness

    A person or organization that buys goods or services from a shop or company.

    Grammar: Countable: a regular customer, many customers.

    Patterns

    • a customer of something
    • a customer at something

    The cashier greeted each customer with a smile.

    The bakery lost customers when it raised prices.

    She is a loyal customer of the local bookstore.

  2. nouncountableinformalold-fashioned

    A person of a particular kind who is difficult or interesting to deal with.

    Grammar: Informal and old-fashioned, with an adjective: a tough customer.

    Patterns

    • a tough customer
    • an awkward customer

    The goalkeeper is a tough customer to beat.

    Watch out; he's a cool customer.

    That dog is an odd customer, quiet but alert.

Word forms

pluralcustomers

Common combinations

regular customer
The barista knew each regular customer's order.
customer service
Customer service answered my question quickly.
loyal customer
Loyal customers get a discount.
customer satisfaction
The survey measured customer satisfaction.
attract customers
A big sign helps attract customers.
customer base
The company grew its customer base last year.

Synonyms and how they differ

client
Client suggests an ongoing professional relationship, as with a lawyer, whereas customer is for ordinary purchases.
shopper
Shopper describes someone browsing or buying in stores, but a customer is someone who buys from a particular business.
patron
Patron is more formal, and it suits restaurants, theaters or libraries.
consumer
Consumer is a general economic term for anyone who uses products, while customer links to a specific seller.

Opposites

Word family

custom noun
a usual practice, or business from customers
customize verb
to change to suit a person's needs
customary adjective
usual or traditional
customs noun
the place where goods are checked when entering a country

Commonly confused: customer or client? customer or costumer?

customer vs client

A client typically receives professional advice or service over time, while a customer buys goods or one-off services.

customer vs costumer

A costumer makes or supplies costumes, and it is not another spelling of customer.

Practice

A lawyer's regular professional contacts are usually called clients, while a shop's buyers are called ___.

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