Meaning & use

multichannel

adjective·Academic

Last updated

UK/ˌmʌltiˈtʃænl/
US/ˌmʌltiˈtʃænl/

Meaning

  1. adjectivebefore a noun

    Using or involving several different channels, methods, or platforms at the same time.

    Grammar: Comes before a noun: a multichannel strategy. It is not used after a verb.

    Patterns

    • multichannel marketing
    • multichannel retail
    • a multichannel approach

    The store uses a multichannel strategy, selling online, in shops, and by phone.

    Multichannel marketing lets brands reach customers on social media, email, and TV.

    They invested in multichannel customer service to handle calls, chats, and emails.

Common combinations

multichannel marketing
Multichannel marketing helped them reach more people.
multichannel retail
Multichannel retail is now the norm for big brands.
multichannel approach
We need a multichannel approach to customer support.
multichannel strategy
Their multichannel strategy includes TV, radio, and online ads.

Synonyms and how they differ

omnichannel
Omnichannel stresses a seamless experience across all channels; multichannel simply means using several channels.
cross-channel
Cross-channel often refers to activities that go across different media, similar to multichannel.

Opposites

single-channel

Word family

channel noun
A method or system used to communicate or distribute something.

Commonly confused: multichannel or multichannel?

multichannel vs multichannel

Not to be confused with 'multi-channel' (with a hyphen), which is a less common variant spelling.

Practice

The company adopted a ______ strategy to sell both online and in stores.

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