Meaning & use
support team
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Meanings
nouncountable
A group of people whose job is to help customers or users with problems or questions.
Grammar: Countable; often used with 'the' or 'a': 'the support team', 'a support team'.
Patterns
- the support team
- a support team
- contact the support team
- support team member
Please contact the support team if the app stops working.
The support team answered my email within an hour.
She joined the support team after training for two weeks.
nouncountable
A group of people who give practical or emotional help to someone over a period of time.
Grammar: Countable; often used with a possessive: 'his support team', 'her support team'.
Patterns
- someone's support team
- build a support team
- a strong support team
After the accident, his family formed a support team to help him recover.
A good support team can make a difficult project much easier.
The athlete thanked her support team for their daily help.
Word forms
| plural | support teams |
|---|
Common combinations
- contact the support team
- If you forget your password, contact the support team.
- customer support team
- The customer support team is available 24 hours a day.
- technical support team
- The technical support team fixed the server problem.
- join the support team
- He decided to join the support team at the hospital.
- a strong support team
- She has a strong support team of nurses and friends.
Synonyms and how they differ
- help desk
- Help desk is more specific to technical or customer assistance, often a single point of contact.
- backup
- Backup means extra help or support, but it is not a group of people by itself.
- care team
- Care team is used mainly in medical or social care settings for professionals helping a patient.
Word family
- support verb
- To help or encourage someone or something.
- supporter noun
- A person who supports a team, idea, or person.
- supportive adjective
- Giving help and encouragement.
Commonly confused: support team or staff? support team or team support?
support team vs staff
Staff means all the employees of an organization, not just the group that provides help.
support team vs team support
Team support means help given to a team; word order changes the meaning.
Practice
Which sentence uses 'support team' correctly?
Choose one answer.
Option A uses the fixed order 'support team' correctly. Option B adds an extra 'team' and changes the meaning. Option C splits the phrase wrongly. Option D reverses the order to 'team support', which means help for a team, not a help group.
Make it your own
Write a sentence using “support team”, then check it and compare it with the examples above.