customer's request

Meanings

1. 1phrasefixed phrase

   Something that a particular customer has asked for or asked to be done.

   Grammar: The apostrophe shows possession: 'the customer's request' means the request belongs to one customer.

   Patterns

   • at a customer's request
   • in response to a customer's request
   • a customer's request for something

   The chef prepared a special dish at a customer's request.

   We changed the delivery time in response to a customer's request.

   Her customer's request for a refund was handled quickly.

2. 2phrasefixed phraseformal

   Used to say that something was done because a customer asked for it.

   Grammar: Often appears in the phrase 'at a customer's request', meaning 'because a customer asked'.

   Patterns

   • at a customer's request

   At a customer's request, the manager opened a second checkout lane.

   The product was redesigned at a customer's request.

Common combinations

at a customer's request

The band played an extra song at a customer's request.

in response to a customer's request

In response to a customer's request, we added a vegetarian option.

honor a customer's request

The hotel tried to honor every customer's request.

a customer's request for information

We received a customer's request for information about shipping.

Synonyms and how they differ

customer request

Without the apostrophe, it refers to requests from customers in general, not one specific customer.

order

An order is a firm instruction to buy or supply something; a request is usually a polite ask that may or may not be granted.

Commonly confused: customer's request or customers' request? customer's request or customer service?

Practice

Make it your own

Write a sentence using “customer's request”, then check it and compare it with the examples above.

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